Knowledge Base
Email, Calendars, & Contacts
For Microsoft 365 and Hosted Exchange EmailBilling & Account
Anything billing or client portal account relatedOffice Apps (365)
Articles that pertain to Office Apps like Word, Excel, PowerPoint, etcVirtual Private Server (VPS)
Articles directly relate to VPS and management of Windows and Linux on the VPSWebsites & Wordpress
Articles specific to Web Design and Development, and Wordpress in particular.365 Administration
All articles related to managing your Microsoft 365 accountWindows Desktop
Articles related to Windows Desktop operating systemsBrowsers
Articles on Browser use and how to'sSoftware & Apps
Articles to help with running and administering Software & AppsAWS
Articles on using and administering AWS servicesEmail Templates
Some helpful email templates when moving services to Twilight I.T. from another provider.
Recent Articles
How to Make Shared SharePoint Documents Appear in a User's OneDrive
Overview Files stored in Microsoft SharePoint do not automatically appear in a user's Microsoft OneDrive folder structure.To make shared document libraries visible in OneDrive and synced to the user's computer, the user must add a SharePoint library ...How to Export Email from Gmail and Import into Microsoft 365
Overview This article explains the supported and recommended methods for exporting email from Google Gmail and importing it into Microsoft 365. The correct method depends on whether you are migrating a single mailbox or an entire organization, and ...How to Enable Automatic Email Forwarding in Microsoft 365
This guide explains how to allow external or automatic email forwarding in Microsoft 365 by modifying the Outbound Anti-Spam Policy within the Microsoft 365 Defender portal. This is required when forwarding emails to an external address is blocked. ...Disable Microsoft 365 Security Defaults to Stop Enforcing MFA
Summary Security defaults (also called "security defaults") in Microsoft Entra ID can automatically require multi-factor authentication (MFA) for users and administrators. If you need to stop the tenant from enforcing MFA via security defaults, you ...Grant Tenant-Wide Admin Consent for ChatGPT Outlook Integration in Microsoft 365
Purpose This article explains how a Microsoft 365 administrator can grant tenant-wide admin consent for the ChatGPT Outlook integration. This removes the "Admin approval required" prompt and allows approved users to connect ChatGPT to Outlook email ...
Popular Articles
How to add your Microsoft 365 Email on an iPhone using the Outlook app
How to Set Up Microsoft 365 Email on Your iPhone Using Outlook This guide will walk you through downloading the Outlook app and adding your Microsoft 365 email account on your iPhone. ————— Step 1: Download the Outlook App 1. Open the App Store on ...Outlook Error "5objp" when setting up email on Outlook App
Follow these steps if you are having trouble signing into Outlook with your Microsoft 365 account: ————— Step 1: Start with the onmicrosoft.com Address • First, try signing in using the @myorg.onmicrosoft.com format email address. – Example: ...How to update your credit card on file
Do you need to update your credit card on file within the Twilight I.T. Customer Portal? Here is what you need to do... Step 1: Log into the portal at https://portal.twilightit.com Step 2: Click on BILLING in the top menu. Step 3: Click on PAYMENT ...How to view or download invoices on your account
Here is the process of viewing and/or downloading invoices on your account with Twilight I.T. Step 1: Log into the client portal at https://portal.twilightit.com Step 2: Click on the BILLING menu Step 3: From here you can view all your invoices. If ...How to add your Microsoft 365 Email on an Android phone using the Outlook app
How to Set Up Microsoft 365 Email on Your Android Phone Using Outlook This guide will walk you through downloading the Outlook app and adding your Microsoft 365 email account on your Android device. ————— Step 1: Download the Outlook App 1. Open the ...