Setting the Default Contacts List on an iPhone

Setting the Default Contacts List on an iPhone

If you have multiple accounts on your iPhone (such as iCloud, Gmail, or Microsoft 365), you may want to choose which one is used as your default contacts list. Setting a default ensures new contacts are saved to the correct account automatically.

Step 1 – Open Settings

1. On your iPhone, tap Settings.

2. Scroll down and tap Apps.

3. From the list of installed apps, tap Contacts.

Step 2 – Choose Default Account

1. In the Contacts settings, tap Default Account.

2. You’ll see a list of all contact accounts connected to your iPhone (for example, iCloud, Exchange, or Gmail).

3. Tap the account you want to use as your default contacts list.

Step 3 – Verify Contacts Are Saved to the Correct List

1. Open the Contacts app.

2. Create a new contact and save it.

3. Check that the new contact appears under the correct account.

To confirm, tap Lists (or Groups) in the top corner and select only the account you want to review.

Optional – Managing Multiple Accounts

If you use multiple contact accounts (for example, work and personal), you can still view all contacts together or filter by account as needed:

Open the Contacts app.

Tap Lists or Groups (depending on your iOS version).

Select which account lists you want visible.

Notes

The Default Account option only appears if you have more than one contact account added to your device.

If you remove or disable an account, contacts from that account will no longer appear in the Contacts app.

This process applies to iPhone and iPad running iOS 17 or later, where the Contacts app is accessed through the Settings > Apps section.

    • Related Articles

    • How to Set Up a Microsoft 365 Account on iPhone for Calendar Only

      This guide explains how to set up your Microsoft 365 account in the native iPhone apps so that only your Calendar syncs. All other items such as Mail, Contacts, Notes, and Reminders will be disabled. ————— Step 1: Open Settings 1. On your iPhone, ...
    • How to add your Microsoft 365 Email on an iPhone using the Outlook app

      How to Set Up Microsoft 365 Email on Your iPhone Using Outlook This guide will walk you through downloading the Outlook app and adding your Microsoft 365 email account on your iPhone. ————— Step 1: Download the Outlook App 1. Open the App Store on ...
    • Setting Up Auto-Replies for Aliases in Microsoft 365 Shared Mailboxes

      Applies To: Microsoft 365 Exchange Online (not third-party Hosted Exchange platforms) ————— Overview In Microsoft 365 Exchange Online, you can create a single Shared Mailbox that handles multiple departmental addresses (for example sales@, support@, ...
    • Common issues with Exchange Email and how to resolve

      Common Microsoft 365 / Exchange Email Errors and How to Fix Them This guide outlines some of the most common issues you may encounter when using Microsoft 365 or Exchange email in Outlook or on mobile devices, along with suggested solutions. ————— 1. ...
    • Outlook Error "5objp" when setting up email on Outlook App

      Follow these steps if you are having trouble signing into Outlook with your Microsoft 365 account: ————— Step 1: Start with the onmicrosoft.com Address • First, try signing in using the @myorg.onmicrosoft.com format email address. – Example: ...
    • Popular Articles

    • How to add your Microsoft 365 Email on an iPhone using the Outlook app

      How to Set Up Microsoft 365 Email on Your iPhone Using Outlook This guide will walk you through downloading the Outlook app and adding your Microsoft 365 email account on your iPhone. ————— Step 1: Download the Outlook App 1. Open the App Store on ...
    • Outlook Error "5objp" when setting up email on Outlook App

      Follow these steps if you are having trouble signing into Outlook with your Microsoft 365 account: ————— Step 1: Start with the onmicrosoft.com Address • First, try signing in using the @myorg.onmicrosoft.com format email address. – Example: ...
    • How to update your credit card on file

      Do you need to update your credit card on file within the Twilight I.T. Customer Portal? Here is what you need to do... Step 1: Log into the portal at https://portal.twilightit.com Step 2: Click on BILLING in the top menu. Step 3: Click on PAYMENT ...
    • How to view or download invoices on your account

      Here is the process of viewing and/or downloading invoices on your account with Twilight I.T. Step 1: Log into the client portal at https://portal.twilightit.com Step 2: Click on the BILLING menu Step 3: From here you can view all your invoices. If ...
    • How to add your Microsoft 365 Email on an Android phone using the Outlook app

      How to Set Up Microsoft 365 Email on Your Android Phone Using Outlook This guide will walk you through downloading the Outlook app and adding your Microsoft 365 email account on your Android device. ————— Step 1: Download the Outlook App 1. Open the ...