Fixing Office Apps That Won’t Open or Keep Crashing

Fixing Office Apps That Won’t Open or Keep Crashing

If Word, Excel, or another Office app will not open or keeps crashing, try the following steps.

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Step 1: Restart Your Computer

• A simple restart often clears temporary issues.

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Step 2: Update Office

1. Open any Office app.

2. Click File > Account > Update Options > Update Now.

3. Install any available updates.

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Step 3: Run Office Repair (Windows)

1. Go to Control Panel > Programs and Features.

2. Select Microsoft 365 Apps.

3. Click Change > Quick Repair.

4. If issues persist, run Online Repair.

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Step 4: Reinstall Office (Mac)

1. Drag the Office apps to the Trash from Applications.

2. Download the latest version from www.office.com.

3. Reinstall and sign in again.

✅ These steps fix most problems with apps not starting or crashing.

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